Management Team | NTY Franchise Company
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Management Team

Meet the NTY Franchise Company Management Team

The NTY management team has years of franchise and retail industry experience in the retail niche of resale.. This experience will help you maximize your investment and reach your business goals. Click on each team member to learn more about them.

 
NTY Franchise president and CEO Ron Olson company photo
Ronald G. Olson
President
Ronald G. Olson - President

Ron Olson has been President and a Director of NTY Franchise Company since October 2006. Ron's background included starting his career at Dayton’s Department Store, where he held many management positions. In 1977 he opened his own furniture store in Minnesota, which was a Drexel Heritage prototype store. In 1988 he co-founded Grow Biz International, now called Winmark. The first franchise rights that Olson purchased and started marketing was Play It Again Sports. Olson continued buying the Franchise rights for Once Upon A Child, Plato’s Closet, and Music Go Round. Today there over 1,000 Franchise locations.

Under NTY Franchise Company, the franchise rights were bought for Clothes Mentor and New Uses. In 2013 Olson bought Laptop Exchange and changed the name to Device Pitstop. In 2014 the company opened NTY Clothing Exchange and NTY Kids, now Children's Orchard. There are currently 204 stores sold and 133 stores opened under the NTY Franchise umbrella.

NTY Franchise Company COO Chad Olson company photo
Chad Olson
Chief Operations Officer
Chad Olson - Chief Operations Officer

Chad Olson has been Chief Operations Officer of NTY Franchise Company since January 2007. From May 1994 to December 2006, he held various positions for Winmark Corporation (f/k/a Grow Biz International, Inc.), including Field Operations Manager for the Once Upon a Child concept from 1999 to 2002, and Regional Operations Manager for the Plato’s Closet concept from 2002 to 2006.

NTY Franchise Company controller Sarah Primmer company photo
Sarah Primmer
Vice President of Finance & Human Resources
Sarah Primmer - Vice President of Finance & Human Resources

Sarah Primmer is the Vice President of Finance and Human Resources for NTY Franchise Company. She joined the company in January 2014. Prior to joining NTY, Sarah spent over 25 years as the controller and business manager of a local sales and marketing firm calling on Target stores.

NTY Franchise Company Vice President of Device Pitstop Mike Smith company photo
Michael D. Smith
Vice President of Strategic Planning
Michael D. Smith - Vice President of Strategic Planning

Michael D. Smith is the Vice President of Strategic Planning. From December 2000 to July 2010, Michael held the position of Chief Executive Officer and Co-Founder of the franchise company Laptop Xchange. From June 1994 to December 2000, Michael held numerous roles within the Grow Biz International brands of Play It Again Sports and Computer Renaissance. These roles included Corporate Store Management, Field Operation Specialist, and Franchisee.

NTY Franchise Company vice president of franchising James Wollman company photo
James Wollman
Vice President of Franchising
James Wollman - Vice President of Franchising

James Wollman has been Vice President of Franchising for NTY Franchise Company since January 2007. From April 2004 to December 2006, he was Director of Franchising for Dunn Brothers' Coffee Franchising, Inc. located in Minneapolis, Minnesota. From December 1991 to April 2004, he served in franchise sales and development for Winmark Corporation (f/k/a Grow Biz International, Inc.), located in Golden Valley, Minnesota.

NTY Franchise Company franchise sales development coordinator Emmett Dennehy company photo
Emmett Dennehy
Franchise Coach
Emmett Dennehy - Franchise Coach

Emmett Dennehy is a Franchise Sales Representative for NTY Franchise Company. He helps people with the Device Pitstop and New Uses brands. Emmett has been assisting people into franchises for 20 years. He is the happiest when he can help match people with a business that they are excited about.

NTY Franchise Company Vice President of New Uses and Training Pete Palmisano
Pete Palmisano
Vice President of Franchise Services & New Uses
Pete Palmisano - Vice President of Franchise Services & New Uses

Pete Palmisano is the Vice President of New Uses since 2014.  Pete started his career with Dayton Hudson department stores. Pete joined Grow Biz in 1992 with Once Upon a Child and held many management positions. He was a Multi-Site Operations Manager with Macy’s, based in Minneapolis, Minnesota, and then General Merchandise Manager with Linder’s Greenhouse, Inc. in St. Paul, Minnesota before joining NTY Franchise company.

NTY Franchise Company Vice President of Clothes Mentor Ted Manly company photo
Ted Manley
Vice President of Clothes Mentor
Ted Manley - Vice President of Clothes Mentor

Ted Manley is the Vice President of Clothes Mentor. He has been Vice President of Clothes Mentor since November 2013. Ted has held many management positions with Grow Biz International, now called Winmark. He was President of all Winmark Brands, including Once Upon a Child, Plato’s Closet, Music Go Round, and Play It Again Sports. There are currently over 1,000 locations for the four brands.

NTY Franchise Company director of marketing Jenny Mann company photo
Jenny Mann
Vice President of NTY Clothing Exchange and Children's Orchard
Jenny Mann - Vice President of NTY Clothing Exchange and Children's Orchard

Jenny Mann has been the VP of NTY Clothing Exchange and Children’s Orchard since January 2017. Prior to this Jenny was the Director of Marketing for NTY Franchise Company since January 2013. Jenny started with the NTY Franchise Company in 2008 with Clothes Mentor and has held many roles including; Store Manager, New Store Opener and Regional Operations Manager. Before to joining NTY Franchise Company, Jenny worked for Old Navy (Gap, Inc.) and Target in management roles.

Brad Swenson
VP of Device Pitstop
Brad Swenson - VP of Device Pitstop

Team Member

Chris Berquist
Director of Clothes Mentor
Chris Berquist - Director of Clothes Mentor

Chris Berquist is the Director of Clothes Mentor overseeing the brand operations. Chris has over 35 years’ experience in retailing and franchising. He held leadership positions with JCPenney, Kohl’s and Sears department stores. His experience includes planning, purchasing, store operations and human resources. Chris has over 12 years’ experience in the Franchise industry which includes consulting and heading a resale brand of 450 plus stores across the United States and Canada. 

Kathleen Backer
Director of Marketing
Kathleen Backer - Director of Marketing

Team Member

Jessica Fix
Legal Administrative Assistant

Watch this video to learn more about how our experienced team helps Clothes Mentor franchisees succeed:

 

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