Children's Orchard Regional Operations Manager Support

Franchise Business Consultant

children's orchard rom michelle in office

Role of the Franchise Business Consultant

Your Franchise Business Consultant (FBC) serves as your small business consultant and is responsible for ensuring your success in all areas of your resale operation including financial performance, merchandising and customer service. To accomplish this your FBCis in contact with you during numerous phases of your business including:

Takes place 2 weeks after opening your store to begin buying inventory

  • Duration: 1-2 days
  • Focus: Helping to ensure proper buying of product, making sure fixtures are installed properly and that the POS system is functioning correctly.

Takes place the day before and the day of opening your store to begin selling merchandise

  • Duration: 2 days
  • Focus: Final tweaks to merchandising and staff training. Your ROM will be there as a resource for answering questions at the store opening.

Takes place approximately 90 days after opening your store

  • Focus: Operations, full analysis of customer service, POS training and more. We also assist with small business practices such as hiring, bookkeeping, business planning/forecasting, attaining a clear picture of cash flow and any other operational needs.

Take place every 9-12 months

  • Focus: Your ROM is there as a small business analyst and counselor.

Take place monthly

  • Focus: Inventory planning, advertising and marketing, POS reporting, budgeting and other items related to your business.

Take place annually

  • Focus: Networking and training opportunities for all of our franchise owners, managers and staff in one location.

Children's Orchard 2016 conference with franchisees and ROM

Watch this quick video to learn more from our VP of Franchising about how Franchise Business Consultant work with franchisees to build their businesses:



Next – Marketing