Check out this great article from Herlife Magazine, which features Clothes Mentor Lee’s Summit as well as the Tiffany Springs and Overland Park stores:
Effortlessly Update Your Wardrobe at Clothes Mentor
By Cindy McDermott
It shouldn’t cost a fortune to have great designer clothing hanging in your closet. If you shop at your locally owned Clothes Mentor shops in Overland Park, Tiffany Springs and Lee’s Summit, it doesn’t have to!
Clothes Mentor is a women’s resale store focused on clothing in sizes 0-26, petites, plus sizes and maternity. The shops buy and resell better brand name and gently used items that are in style and in good condition. Business and casual, smart and stylish apparel, shoes, purses and accessories are stocked in easy-to-access, clearly organized segments to make your shopping experience superb.
Many Designers, Many Choices
“You’ll find all of your favorite brands in one place at Clothes Mentor,” shared Lee Gardner, owner at Tiffany Springs and Lee’s Summit. “Our customers don’t have to go to the mall and shop countless stores. We have many designers and, incredibly, our offerings are always changing. And we sell items 50 to 70 percent off from the original retail price.”
“At Clothes Mentor, we understand your life is always changing and those changes bring new needs for your wardrobe,” stated Phyllis Lord, owner of the Overland Park Clothes Mentor. “We help you meet your everyday lifestyle changes by growing and adapting your wardrobe in the most cost-effective way possible at Clothes Mentor.”
Each of the Clothes Mentor shops welcomes customers with brightly lit interiors and clothes and accessories arranged for easy view. You’ll look forward to stepping through the doors at Clothes Mentor, not only for the experience, but for the great-looking stock offered at great prices.
“Every customer is warmly greeted and welcomed when they visit Clothes Mentor,” advised Lee. “If this is your first visit, we’ll explain the process to you and set up an account. If you’re selling clothes, we’ll give you a time frame that we’ll need to review the clothes. We’ll either pay you cash on the spot or give you customer credit, which can include a bonus. Details can vary, but we’ll explain what’s being offered that day at that location.”
“Every day we pay you cash on the spot to purchase your better brand-name gently used women’s fashions and accessories,” promised Phyllis. “Unlike a consignment shop where you may wait weeks to receive payment, we pay you immediately for items that we buy.”
Social Media Alerts
Because the stock can change at a moment’s notice, the Clothes Mentor locations rely on social media tools to immediately alert customers to new items or specials. “We have a strong use of social media, and we’re constantly posting on Facebook or Instagram about new items that are coming in. If we get a nice designer item, we’ll post it. But you better move quickly because they will be taken fast,” shared Phyllis. “Texting is also important, and we offer VIP texting. We use texting to market specific sales in the store or give gentle reminders about special offers.”
“Our social marketing is dynamic. Every store has a Facebook page to post new products or share news of special events,” commented Lee. “It’s a great way for customers to see what we have in the store.”
Clothes Mentor also offers personal shoppers, a service that’s very popular with the customers who use them. “Customers love our personal shoppers. They fill out a questionnaire online to tell us about their body type and the type of clothes they want: business, casual or special occasion. Or maybe they’ve lost weight and don’t know what to wear,” remarked Phyllis. “Our personal shoppers will help them find the clothes that fit their needs. Sometimes they’ll bring in an article and ask us to match it up for a special occasion. This service is absolutely free for our customers.”
“People are surprised by how enjoyable the personal shopper experience can be. The shoppers are focused on them, working one on one,” said Lee. “They can have outfits pulled together for them when the customers arrive.”
Quality for Customers
Clothes Mentor also offers a loyalty program, featuring points for purchases. Savings off of the entire purchase or highlighted items may be featured. Check with the location to learn all of the details when you sign up.
“Clothes Mentor offers fantastic value because of our great prices and quality. We have stringent buying requirements for the items we purchase to resell to you. Our goal is to always provide excellent customer service,” said Lee. “In addition, we’re an environmentally friendly business because we’re keeping clothes out of the landfill.”
“You’re going to find great bargains on the great brands we carry at Clothes Mentor,” shared Phyllis. “We’re always willing to help a customer find something they need.” No matter if you’re searching for a new outfit or making some money on clothes you no longer wear, the staff at your friendly Clothes Mentor locations are there for you and your closet.