We conduct two separate, comprehensive training programs that provide our new owners with both pre-opening and post-opening classes ranging from business planning, financial management and real-estate selection to store operations, merchandising, inventory management and POS system training as well as a full week of in-store training. Check out the break down of each of our training programs below.
In this five-day training program, we’ll cover all of the tools available to you and the assistance that we provide for opening your store. Business Training includes:
REAL ESTATE/SITE SELECTION
What should go into a lease and what criteria to use to get the best possible site.
Comprehensive business planning preparation and a review of financing options.
NEW STORE DEVELOPMENT
All-encompassing how-to on your store buildout, fixture detailing, signage, flooring options, etc. MARKETING An introduction to all of the marketing options for your store, from print to digital to social media and more.
How to recruit, hire, train and develop the best employees for your business.
Implementation of QuickBooks accounting software into your personal computer to help manage your daily business expenses.
Operations & Store Training
This six-day program delves into everything you need to know about the day-to-day operation of your store. Operations & Store Training includes:
Grand opening advertising, local store marketing, print advertising, multi-media advertising, your store website and social media.
An overview of the keys to great customer service, steps to learn customer cues and more.
MERCHANDISING & STORE STANDARDS
Learn how to merchandise your store to maximize profits. Plus, learn about the company store standards.
How to buy and sell your product.
Learn how to detect internal and external theft and how to utilize tools to prevent theft.
An in-depth look at seasonal buying and selling as well as clearance procedures to maximize profitability.
This will includes hands-on experience at our corporate store, where you’ll see all of the information you learned during the previous two programs in action. Store Training includes: Introduction to the POS system, merchandising, customer service sorting/buying, inventory management, store opening/closing procedures, back-of-office administration, sales planning, personnel management, loss prevention and POS administration.
For Business Training: We suggest you and your partner(s) to attend Business Training in the first available class after you have signed your Franchise Agreement.
For Operations & Store Training: It is ideal for you to receive training on the operational aspect of the business as close to your “Open to Buy” period as possible. So as soon as you’ve completed Business Training, submitted your signed lease to us and ordered your fixture package for your store, you are ready to attend Operations & Store Training.