It’s no secret that the reason customers visit Device Pitstop stores is because of the exceptional products and services within. Whether buying, selling or repairing their gently used computers, tablets, smartphones, game consoles and other devices, customers know that Device Pitstop’s focus is on quality.
Our inventory comes from two main sources: our customers, people and businesses that have devices they no longer need, and a network of suppliers and brokers that acquire product off-lease from various companies or outsource overstock items from clearance houses and manufacturers. Both of these sources bring gently used products to Device Pitstop stores, and our buyers evaluate each item to make sure that it’s either in great, working condition or able to be repaired by our technicians.
Customers are presented with an offer of cash on-the-spot or a percentage more in store credit for the items the store wishes to purchase. Our point-of-sale software features a sophisticated buy matrix, which helps buyers make offers that are consistent and fit the margins of Device Pitstop’s successful business model.
Just like they love making money by selling items to Device Pitstop, customers love saving money by shopping at Device Pitstop, too. That’s what resale is all about! Stores price their high-quality merchandise at between 25% and 50% less than the original retail price. That great value and seeing new items on the floor every day keeps shoppers coming back. So the more product our stores buy, the more they sell!
The repair side of the business generates approximately 30% of the revenue for Device Pitstop stores. Our certified technicians are well trained and provide exceptional customer service. In addition, Device Pitstop’s high-value resale concept provides stores the opportunity to be the go-to IT asset management source for local businesses, organizations and schools.
But is it difficult to obtain inventory? This is one of the most frequently asked questions by potential franchisees. Watch this quick video to get the answer: