Meet the NTY Franchise Company Management Team
The NTY management team has more than 80 years of franchise and retail industry experience in the resale niche. This experience will help you to maximize your investment and reach your business goals. Click on each team member to learn more about them.
Ron Olson has been President and a Director of NTY Franchise Company since October 2006. Ron's background included starting his career at Dayton’s Department Store, where he held many management positions. In 1977 he opened his own furniture store in Minnesota, which was a Drexel Heritage prototype store. In 1988 he co-founded Grow Biz International, now called Winmark. The first franchise rights that Olson purchased and started marketing was Play It Again Sports. Olson continued buying the Franchise rights for Once Upon A Child, Plato’s Closet, and Music Go Round. Today there over 1,000 Franchise locations.
Under NTY Franchise Company, the franchise rights were bought for Clothes Mentor and New Uses. In 2013 Olson bought Laptop Exchange and changed the name to Device Pitstop. In 2014 the company opened NTY Clothing Exchange and NTY Kids, now Children's Orchard. There are currently 204 stores sold and 133 stores opened under the NTY Franchise umbrella.
Chad Olson has been Chief Operations Officer of NTY Franchise Company since January 2007. From May 1994 to December 2006, he held various positions for Winmark Corporation (f/k/a Grow Biz International, Inc.), including Field Operations Manager for the Once Upon a Child concept from 1999 to 2002, and Regional Operations Manager for the Plato’s Closet concept from 2002 to 2006.
James Wollman has been Vice President of Franchising for NTY Franchise Company since January 2007. From April 2004 to December 2006, he was Director of Franchising for Dunn Brothers' Coffee Franchising, Inc. located in Minneapolis, Minnesota. From December 1991 to April 2004, he served in franchise sales and development for Winmark Corporation (f/k/a Grow Biz International, Inc.), located in Golden Valley, Minnesota.
Michael D. Smith is the Vice President of Device Pitstop. From December 2000 to July 2010, Michael held the position of Chief Executive Officer and Co-Founder of the franchise company Laptop Xchange. From June 1994 to December 2000, Michael held numerous roles within the Grow Biz International brands of Play It Again Sports and Computer Renaissance. These roles included Corporate Store Management, Field Operation Specialist, and Franchisee.
Pete Palmisano is the Vice President of New Uses since 2014. Pete started his career with Dayton Hudson department stores. Pete joined Grow Biz in 1992 with Once Upon a Child and held many management positions. He was a Multi-Site Operations Manager with Macy’s, based in Minneapolis, Minnesota, and then General Merchandise Manager with Linder’s Greenhouse, Inc. in St. Paul, Minnesota before joining NTY Franchise company.
Jenny Mann has been the VP of NTY Clothing Exchange and Children’s Orchard since January 2017. Prior to this Jenny was the Director of Marketing for NTY Franchise Company since January 2013. Jenny started with the NTY Franchise Company in 2008 with Clothes Mentor and has held many roles including; Store Manager, New Store Opener and Regional Operations Manager. Before to joining NTY Franchise Company, Jenny worked for Old Navy (Gap, Inc.) and Target in management roles.
Laura Tober has been the Director of New Store Development since April 2014. Laura started with NTY Franchise Company in 2008 with Clothes Mentor and has held many roles including Store Manager, New Store Opener, Regional Operations Manager, and Senior Operation Manager. Prior to joining NTY Franchise Company Laura spent 12 years working in many different positions with Old Navy (Gap, Inc.).
Rick Stalberger is the Director of Training and has been with NTY Franchise Company for three years. He was previously a Regional Operations Manager. Rick spent four years in the United States Navy, and has over 20 years of retail management experience from Home Depot, Old Navy, and Bath and Body Works.
Sarah Primmer is the Controller and Director of Human Resources for NTY Franchise Company. She joined the company in January 2014. Prior to joining NTY, Sarah spent over 25 years as the controller and business manager of a local sales and marketing firm calling on Target stores.
Jessie Nalezny is the Director of Marketing for NTY Franchise Company and the newest marketing team member, starting in January 2017. Prior to joining NTY Franchise company, Jessie spent the last three years at International Dairy Queen where most recently she was the Director of Product and Brand Marketing managing the food category for the United States. She brings 9 years of marketing experience working in a variety of industries and marketing functions.